Faq - Omenahotelli

Booking
Breakfast
Door code
Hotels
Internet
Luggage
Marketing
Parking
Parking
Pets
Problems
Rates
Rooms
Rules
Security
Smoking
Voucher

Frequently asked questions

Are pets allowed in the Omena Hotels? Is smoking allowed?

Are there any rebates?

At what time can I check in and when do I have to check out?

Can I book for another person?

Can I modify or cancel a booking I have already paid for?

Can minors stay at Omena?

Cheaper on the Internet?

Do you have child beds?

Do you have connected rooms?

Do you have parking places in Omena Hotels?

How are the rooms equipped?

How do I get my key?

How do I make a booking when I wish to pay with an Omena voucher?

How security is supervised at the Omena hotels?

How soon should I get the confirmation?

I have no Finnish personal identification number

Is it safe to give my credit card details?

Is it safe to give my personal details?

Is it safe to pay through Internet banking?

Is there a luggage room in the hotel?

Is there a phone in the room?

Is there a safe deposit box in the room?

What about if my door code does not work?

What does last stop mean?

What is the maximum number of guests per room?

What shall I do if I have forgotten something in the hotel?

What should I do if I can’t remember my door code?

What should I do if the other hotel guests are causing disturbance?

When and where will there be new Omena Hotels?

Where can I get help in possible problem situations?

Where can I have breakfast?

Who is in charge of marketing?

Why do room rates in Omena Hotels differ from day to day?