• Booking instructions
PLACEHOLDER FOR RESERVATION INSTRUCTIONS

Booking terms and conditions

  • 1. Book a room
  • 2. Guests
  • 3. Contact person
  • 4. Summary
  • 5. Payment
  • 6. Order confirmation

Book a room for an Omena Hotel

Modify your Omena Hotel booking

Your current booking information


Hotel: 
Dates: 
Number of rooms: 
Room type: 
Total price: 

The hotel does not exist.

The hotel of an ongoing reservation cannot be changed.

Select a hotel

Select a room type

Select the number of rooms

 
(Previously selected room(s))

There are no rooms available.

The same room is not available for an extended booking period.

The start date of the reservation that has already begun cannot be changed, and the reservation cannot be shortened.

Reservations fully/partially paid with room night vouchers can not be shortened.

Select a time

  —  

Minimum period of stay for the selected arrival date is ? day(s).




Discount code

Prices in the calendar are for 1 room 1 night stay and are subject to change according to length of stay and occupancy changes.

Check the following detail:
  • The hotel does not exist.
  • The hotel of an ongoing reservation cannot be changed.
  • There are no rooms available.
  • The reservation was already amended.
  • An error occurred in the system. The error code is:
  • The reservation has been cancelled; thus, it cannot be amended.
  • The same room is not available for an extended booking period.
  • A door code cannot be issued for an extended period.
  • The start date of the reservation that has already begun cannot be changed, and the reservation cannot be shortened.
  • Reservations fully/partially paid with room night vouchers can not be shortened.
  • The number of rooms must be greater than 0.
  • The start date format is incorrect.
  • The end date format is incorrect.
  • The start date cannot be earlier than today.
  • The start date cannot be earlier than yesterday.
  • The start date must be within a year from today.
  • The number of days must be greater than ?.
  • The end date must be later than the start date.
  • The end date must be within a year from today.
  • Select a time.
  • Incorrect discount code
  • Unfortunately the code is not valid for the time provided.
  • The discount code cannot be found.
  • You cannot make reservations at the lobby kiosk between 11 p.m. and 8 a.m.
  • The country of the reservation cannot be changed.
  • Final prices are calculated when clicking Reserve

    Reserve »

    Modify

    Cancel

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    Details of guests

     I will fill in the guest details later.

     I will fill them in now.

    * Room reserved for period:
    »  Modify

    Additional services for the room
    Film package 10 /day    Parking xx /day   There is free Internet access.

    Check the following detail:
  • A door code is required.
  • The door code is too common; choose another code.
  • The door code is too common; choose another code.
  • The door code is too common; choose another code.
  • The door code can only consist of numbers, not letters.
  • The door code is too common; choose another code.
  • A door code which consists of consecutive numbers is not allowed.
  • A door code which consists of consecutive numbers is not allowed.
  • The door code is already in use.
  • The door code is already in use for another room in this booking; choose another code.
  • Maximum 4 guests allowed per room
  • The start date format is incorrect.
  • The end date format is incorrect.
  • The room reservation start date cannot be prior to the start date of the entire reservation.
  • The room reservation start date cannot be prior to today/yesterday.
  • The room reservation end date must be later than the start date.
  • Minimum period of stay in this HotelHome for the selected arrival date is ? day(s).
  • The room reservation duration cannot be more than two years.
  • The end date of a booking period that has already started cannot be changed to an earlier date.
  • The room reservation start date must be before the end date.
  • The room reservation start date must be before the end date.
  • The room reservation start date must be before the end date of the entire reservation.
  • There are no vacant rooms.
  • The same room will not be vacant for the entire extended period.
  • Reservations fully/partially paid with room night vouchers can not be shortened.


  • * First name

    * Last name

    Nationality

    * Personal ID number

    * Passport/ID number

    * Date of birth

         

    Trip type

    * Mobile

     

    * Email

    Breakfast /day

    Breakfast included

    Use my profile details.

    Remember to add the contact details of all guests.

    Please fill the requested information for all the guests. If you have more than one room in the reservation or more than one guest in the room, fill in guest information by opening the tabs "Room 1, Room 2, etc." or "Guest 1, Guest 2, etc.".


    Check the following detail:
  • A first name is required.
  • A first name can have a maximum of 30 characters.
  • A last name is required.
  • A last name can have a maximum of 60 characters.
  • An email address is required.
  • An email address can have a maximum of 60 characters.
  • The email address format is incorrect.
  • The domain of the given email address is unknown.
  • The telephone country code is incorrect.
  • You cannot select breakfast, because your room reservation ends today.
  • A mobile phone number can consist of a maximum of 30 characters.
  • Mobile number is not valid. Mobile number should not start with 0 and it should have digits.
  • A mobile phone number, excluding the country code, must consist of at least 6 numbers.
  • The number you entered is not a mobile phone number.
  • A personal ID number must be entered for at least one guest.
  • A personal ID number must consist of 11 characters.
  • The personal identity code format is incorrect.
  • The date part of the personal ID number is invalid.
  • A passport or ID number must be entered for at least one guest.
  • The date of birth must be entered for at least one guest.
  • The date of birth format is incorrect.
  • The date of birth is in the future.
  • A mobile phone number is required for at least one guest in each room.
  • Several guests in one room cannot have the same mobile phone number. Change or remove duplicate numbers.
  • Please fill in the missing details. Tabs and fields that contain missing information are highlighted in red.
  • Check the following detail:
  • At least on one day, all the rooms in the reservation must be occupied.
  • Guest details must be registered.
  • One of the guests must be at least  years of age, or one of the guests on each night must be at least  years of age.
  • Discount code cannot be found for the selected dates
  • An error occurred in the system. The error code is:
  • You cannot make reservations at the lobby kiosk between 11 p.m. and 8 a.m.
  • Continue

    Cancel

    Previous

    »  Log in     »  Register  - Your booking will be faster

    • Incomplete guest details will be removed

    Do you still wish to continue?

    Booking contact person


    * Email

    * First name

    * Last name

    Country

    Street address

    Postal code

    City

    Nationality

    Personal ID number

    * Mobile

     

    Register a contact person as an Omena Hotels customer.

    Your email will be your user name.

    Create a password.

    Re-enter your password.


     

    Benefits of registering: You will not need to enter the contact person details again when you are making your next booking. You can also modify your booking on the Internet.

    Check the following detail:
  • A first name is required.
  • A first name can have a maximum of 30 characters.
  • A last name is required.
  • A last name can have a maximum of 60 characters.
  • A street address can contain a maximum of 100 characters.
  • A postal code can contain a maximum of 20 characters.
  • A city can contain a maximum of 60 characters.
  • The nationality is required.
  • A telephone country code is required.
  • The country code is incorrect.
  • A mobile phone number is required.
  • Mobile number is not valid. Mobile number should not start with 0 and it should have digits.
  • A mobile phone number contains an incorrect character.
  • The number you entered is not a mobile phone number.
  • A mobile phone number can contain a maximum of 30 characters.
  • A mobile phone number, excluding the country code, must contain at least 6 numbers.
  • An email address is required.
  • An email address can have a maximum of 60 characters.
  • The email address format is incorrect.
  • The domain of the given email address is unknown.
  • A password must contain at least 30 characters.
  • The password must contain at least 6 characters.
  • Re-enter your password.
  • The passwords do not match.
  • The image verification code cannot be left blank.
  • The image verification code does match the image. Try again.
  • This email address is taken.
  • An error occurred in the system. The error code is:
  • An email address can have a maximum of 60 characters.
  • The email address format is incorrect.
  • The domain of the given email address is unknown.
  • Continue

    Cancel

    Previous

    »   Log in  - Your booking will be faster

    Summary





    Information about the hotel»  

    ......................................................

    room x nights



    Price breakdown


    Total:


    Check the following detail:
  • You have not accepted the booking terms and conditions!
  • Booking not allowed!
  • An error occurred in the system. The error code is:
  •   Invoice
      Omena Invoice
      Voucher
    Total:  
    Paid:  
    Refund: 

    You have already paid.   and The new value of the booking is  .
    Amount to be paid now:  .

    Add a voucher code and press OK.

    - - -  
    OK

    ***This is a group reservation. Nothing will be refunded if cancelled / shortened within null days before start of reservation.

    An unpaid invoice has been deducted from the refund amount.

    ***Invoice of ***will be created as group reservation cancellation fee.


    ***Group reservation cancellation fee  ***will be deducted or an invoice will be sent for the remaining amount.

    (Cancellation fee  will be deducted from the credit card or bank account refunds.)


    About refund Refunded with a credit note 

    You can select the refund method from the following alternatives:

    Added vouchers Remaining value      

    Payment in total:

    Paid earlier:


    Remaining payment:

    Price of booking:

    Amount already paid:

    Check the following detail:
  • The voucher cannot be found.
  • You have already added this voucher as a means of payment.
  • The voucher value is 0.
  • The sum does not match.
  • Select credit card
  • Select a bank.
  • The bank account number cannot be blank.
  • An error occurred in the system. The error code is:
  • A room night voucher cannot be used as there are no room nights to pay.
  •  

    • The session has expired


    A booking session timed out. Please try again.


    A booking session timed out, and you have been logged out for security reasons. Please log in again and re-start your booking.

    OK

    • Removal of guests
    • Expired booking session


    Another browser session has started a new booking. This booking process was disconnected.

    OK

    • Cookies disabled


    Your browser does not accept cookies. Please change the settings and try again.

    OK

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    Email address

    Password

     




  • Email address or password is incorrect.
  • Your user name is not active. Please contact customer services.
  • Cancel

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    »  Forgotten your password?

    • Password Change


    For improved security, we recommend you change your password.

    • The registration was successful

    The activation link has been sent to you by email.

    OK

    • Hotel details
    • Warning!


    Rooms available for the selected dates were not found in this city. Select another date.

    • The reservation will start a year from now.


    You are making a reservation for more than a year from now. Do you wish to continue?

    • Mandatory log-in


    In order to make a booking you have to be a registered customer

    OK

    • Warning!


    The reservation date has changed.

    OK

    • Warning!

    Rooms available for the selected dates were not found in this city. Your preferred number of rooms are available in You can reserve rooms there.

    • Warning!

    OK

    • Warning!

    OK